What types of products do you sell at Madzr?
We specialize in stylish and functional home essentials, including bedding sets, candles, decorative pillows, kitchen decor, and lighting—carefully curated to enhance comfort and style in your home.
Do you ship internationally?
Yes, we offer worldwide shipping to most countries. You can view our full shipping policy here for regions, costs, and delivery times.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. Tracking information will be provided once your order ships.
What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused, unwashed, and in original condition with packaging. Please review our Return & Refund Policy for full details.
Do I need to pay for return shipping?
Yes, customers are responsible for return shipping unless the item is defective or we made an error.
Can I cancel or modify my order?
Yes, you may cancel or modify your order within 24 hours of placing it. After that, if your order has already been processed or shipped, it cannot be canceled.
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely.
How will I know my order has been shipped?
Once your order is shipped, you’ll receive an email with your tracking number and a link to track your package.
Do you offer gift wrapping or personalized items?
At this time, we do not offer gift wrapping or custom/personalized products. All items are shipped in standard, protective packaging.
How can I contact customer service?
You can reach us at help@madzr.com or call +1 336-899-0772 during our business hours:Monday – Friday: 9:00 AM – 5:00 PM (EST)